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HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.
HPE Foundation Care 24x7 Service
Extended service agreement
parts and labour
3 years
on-site
24x7
response time: 4 h
for HPE MSL2024; StorageWorks MSL2024; StoreEver MSL2024
Compatibility Information - Designed For:HPE MSL2024 Ultrium 1760, MSL2024 Ultrium 1840, MSL2024 Ultrium 3000, MSL2024 Ultrium 3280, MSL2024 Ultrium 920 HPE StorageWorks MSL2024 HPE StoreEver MSL2024 Ultrium 3000, MSL2024 Ultrium 6250
Details - Service and Support Details:Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years Product info support - web knowledge base access - 3 years New releases update - 3 years
General - Full Contract Period:3 years
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